A Medical Records or Health Information Technician works with data from medical records to process, maintain, compile, analyze and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system and reporting standards
Rotating Hours General Summary Performs various duties related to the communication of non-routine findings, telephone management, processing non-legal and legal requests from WellSpan Release of Information (ROI) department, and assists Radiologists with various duties. WellSpan Evangelical Community Hospital Working at WellSpan Evangelical Community Hospital means being part of a vital tradition of service to our community. We maintain a challenging, energized work environment for our valued employees who exemplify our
Core Values:
Quality Service, Compassion, Respect, Professionalism, Integrity, Cooperation, and Creativity. Together, we commit to excellence every day as we strive to provide exceptional healthcare, accessible to all, in the safest and most compassionate atmosphere possible to build a healthy community.
Essential Functions:
Processes release of information requests generated by the WellSpan Release of Information department for legal and/or medical purposes. Performs a precise and exhaustive search of patient imaging records. Prepares a comprehensive inventory of all requested imaging records. Prepares requested communication and records to be released for legal purposes. Processes de-identified CD requests that are utilized in research programs. Researches, analyzes, and proposes solutions and/or makes recommendations regarding Imaging Information Management processes. Contacts patients and other requestors to resolve issues with a request when necessary. Provides accurate communication of Imaging non-routine findings to the ordering provider. Answers and manages incoming phone calls to the Imaging Information Management department. Consistently provides exceptional customer service by identifying and addressing caller needs in a professional, positive, and caring manner. Transfer calls appropriately when required. Processes requests for the duplication of images for continuing of care. Processes requests for the importing of outside images into the Picture Archive Computer System. Processes requests to disseminate exam information to the designated outside radiology service for timely interpretation of Imaging exams. Assists Radiologists with various duties such as importing images, monitoring unread worklists to ensure timely interpretation of exams, and assisting with telephone calls. Enters and/or retrieves data from established computer files using knowledge of various computer software applications. Scans documents into various computer software applications and uses a QA process to ensure accuracy. Maintains quality customer service by ensuring accurate and complete documentation on required Imaging forms and/or patient records. Coordinates mail and other related Imaging items to off-site facilities. Performs various clerical duties such as filing, faxing, scanning, copying, sorting/distributing incoming and outgoing mail, setting up/maintaining files, and preparing reports.
Common Expectations:
Maintains established policies and procedures, objectives, quality assessment and safety standards. Enhances professional growth and development through participation in educations programs and current literature. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications Minimum Education:
High School Diploma or GED Required Associates Degree In Medical Secretary, Medical Assistant or related field.
Preferred Work Experience:
Less than 1 year In a healthcare setting.
Required Courses and Training:
Medical terminology within 180 days
Required Knowledge, Skills, and Abilities:
Excellent computer skills. Typing and filing skills. Able to multitask.
Benefits Offered:
Comprehensive health benefits Retirement savings plan Paid time off (PTO) Education assistance Financial education and support, including DailyPay Expanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
