HIM Operations Lead

• Remote Advocate Aurora Health
• 3.6 Charlotte, NC Job Details Full-time $25.30
• $37.

95 an hour 11 hours ago Qualifications Computer operation Anatomy knowledge Regulatory compliance HIPAA State healthcare regulations High school diploma or GED Inclusive leadership practices Internal employee customer service Healthcare privacy protection Health information regulatory compliance Health information management Cybersecurity Medical terminology

Technical Proficiency Full Job Description Major Responsibilities:

Performs the day-to-day assigned functions, acting as the primary Subject Matter Expert for teammates on work-related inquiries and challenges. Proactively addresses and resolves issues, providing innovative solutions. Collaborates with leadership to conduct huddles, facilitate orientation, deliver training, perform quality assessments, and generate production reports. Utilizes effective communication and critical thinking skills to identify, address and escalate issues to leadership as necessary. Coordinates, monitors, and optimizes daily work activities to support the team in meeting established daily turnaround times and key performance indicators. Supports leadership by conducting comprehensive reviews of policies and procedures and recommending workflow improvements to enhance quality, consistency, efficiency, and standardization. Facilitates the resolution of both internal and external complaints and concerns while ensuring adherence to all relevant regulatory requirements. Performs documentation and tracking of quality reviews. Provides timely feedback to leader and teammate, providing additional education and retraining as needed. Makes corrections according to department procedures. Partners with information technology for software testing and upgrades. Troubleshoots computer system issues, collaborates with optimization to submit requests for enhancements. Collaborates with Leadership, Risk Management, Legal and other appropriate departments to respond to questions and/or issues. Minimum Job Requirements Education High School degree required. Health Information Management or related field Certification / Registration / License Experience 3 year's experience in a healthcare setting required, typically within HIM, compliance, quality or clinical settings.

Knowledge / Skills

/ Abilities Ability to work independently and make decisions with minimal supervision using critical thinking skills, while maintaining quality and productivity standards. Proficient computer and keyboarding skills with the ability to adapt to and accurately work with new technology and artificial intelligence. Ability to create and promote a culture of inclusivity and engagement in which teammates differences are embraced and leveraged to strengthen team effectiveness and efficiencies Strong customer service, interpersonal and communication service skills such as active listening and presenting. Ability to give and receive constructive feedback and take personal ownership for success. High attention to detail and accuracy with frequent interruptions and ability to prioritize workload under in a fast-paced environment with time constraints. . Strong ethical skills to handle confidential information with integrity. Awareness and understanding of cyber security risks and proper reporting thereof. Ability to make decisions with minimal supervision while maintaining quality and productivity standards. Ability to read and comprehend medical terminology, human anatomy, and disease processes, and/or state and federal regulations related to HIPAA and release of medical information. Physical Requirements and Working Conditions This position may require travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment. Preferred Job Requirements Education Preferred Certification / Registration / License (RHIT) or (RHIA) OR (MLS)

• Medical Laboratory Scientist OR (MLT)
• Medical Laboratory Technician OR (MT)
• Medical Technologist.

Applicants currently enrolled in a program for Health Information management degrees with AHIMA issued micro credentials may also be considered. Experience Knowledge / Skills / Abilities All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.