Kindae Dermatology and Aesthetics is a premier provider of surgical, cosmetic and comprehensive medical dermatologic care at our state-of-the-art clinic in Anchorage, AK. We prioritize compassionate care, a premium patient-first approach and exceptional customer service. We are seeking an exceptionally polished, personable, and organized medical receptionist to join our team. We provide a comprehensive compensation and benefits package, including competitive wages, a generous benefits package with health insurance, 401(k) retirement plan, three-day weekends, paid time off, product and treatment discounts, opportunities for learning and advancement and a collaborative work environment.

Job Responsibilities:

• Provide exceptional customer service and respectful communication
• Greet patients with professionalism and warmth
• Address patient questions, concerns, and requests with empathy and discretion
• Answer phone calls, text and email inquiries in a timely, polite manner
• Utilize EMR to schedule, confirm, and manage patient appointments
• Manage patient check-in and check-out processes efficiently
• Collect payments, process transactions, and issue receipts
• Maintain a clean, organized, and welcoming front desk and reception area
• Verify consent forms, intake forms, and ensure a seamless handoff to clinical staff
• Maintain accurate client records and documentation
• Educate patients on services and skincare products as needed
• Assist with inventory and general administrative tasks
• Support the provider and anticipate the needs of the clinic throughout the day
• Uphold the practice's brand standards and service expectations

Desired Qualities:

• Detail-oriented and resourceful
• Strong computer and typing skills
• Honest, ethical, and compassionate
• Team player with an outstanding work ethic
• Excellent attendance, punctuality, and reliability
• Polished, professional appearance and demeanor
• Exceptional communication, both verbal and written
• Ability to maintain patient confidentiality and adhere to HIPAA regulations
• Strong organizational skills with the ability to manage multiple tasks efficiently

Job Qualifications:

• High school diploma or equivalent required
• Proficiency in Microsoft Office applications
• Comfortable discussing payments, balances, deposits, and clinic policies professionally
• 1+ year of front office, medical office, or customer service experience preferred
• Experience with EMR/scheduling software and point-of-sale/payment systems a plus
• Experience in dermatology, plastic surgery, or aesthetics is a plus but not required - we will train the right person.

Job Benefits:

• Competitive pay
• Health insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• Three day-weekends
• Office hours: Tuesday -

Friday:

7:30 AM -5:30 PM

• Nights, weekends, and holidays off
• On-the-job training
• Opportunities for growth, professional development, and advancement
• Discounts on skin care products and cosmetic treatments The ideal candidate is passionate about delivering exceptional customer service, supporting efficient clinic operations, and contributing to a collaborative, high-performing culture.

This role is essential in ensuring a smooth, welcoming, and professional experience for every patient from the moment they contact us. If you thrive in a dynamic environment and have a passion for skin health and patient care, we'd love to hear from you!

Pay:

$20.00 - $23.00 per hour

Work Location:

In person