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WM
West Madison Urgent Care
Medical Receptionist
Career Insights for Medical Secretary
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Scorecard
Based on Alabama data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$36,833 / year median in Alabama
+11% projected growth
Job Description
```Duties```
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient information and insurance coverage
- Maintain patient records and update electronic health records (EHR) systems
- Collect co-pays and process payments
- Coordinate referrals to specialists and follow-up appointments
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Adhere to HIPAA guidelines and maintain patient confidentiality ```Qualifications```
- Previous experience as a medical receptionist or in a similar role preferred
- Knowledge of medical terminology and procedures
- Familiarity with office software such as Microsoft Office Suite
- Experience with electronic health records (EHR) systems like Athena or similar systems a plus.
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle high call volumes Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Types:
Full-time, Part-time Pay:
$15.00- $17.