Duties:

Team Support & Leadership Patient Experience Welcome patients with professionalism and warmth Ensure smooth check-in and check-out processes Address patient questions regarding treatment, scheduling, and finances Scheduling & Treatment Coordination Support hygiene and doctor schedule optimization Coordinate treatment appointments and follow-ups Help minimize gaps and maximize schedule productivity Insurance & Financial Processes Verify insurance benefits and breakdowns Assist with claims processing and accounts follow-up Present treatment estimates and review financial policies Support case acceptance through patient education Administrative Duties Assist with daily reports, deposits, and reconciliation Maintain accurate patient records Ensure HIPAA and office compliance standards are upheld Support schedule coordination and daily task delegation Help foster a positive, service-driven office culture Experience Proven experience in a dental office environment with a strong background in front desk or administrative roles Demonstrated leadership capabilities in managing front office teams within a healthcare setting Extensive knowledge of EMR/EHR systems such as OpenDental Familiarity with billing processes, insurance verification, and collection procedures Strong understanding of HIPAA regulations and health information management practices Excellent computer skills Experience working in dental clinics or healthcare facilities that utilize dental terminology Exceptional customer service skills combined with professional phone etiquette and clerical expertise to create a welcoming environment for patients Treatment coordination experience Compensation & Benefits Competitive hourly pay (based on experience) Bonus opportunities Paid time off & holidays Dental benefits Growth opportunities within the practice

NO WEEKENDS!

Why Join Us Modern, beautifully designed practice environment Supportive, team-oriented culture Opportunity to grow within a high-end dental brand Leadership responsibility without full managerial burden

Pay:

$25.00 - $32.00 per hour

Benefits:

Paid time off People with a criminal record are encouraged to apply

Experience:

Dental office: 2 years (Required)

Work Location:

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