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Southwest Orofacial Group

Medical Front Desk Specialist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$41,283 / year median in Arizona

+12% projected growth

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Job Description

Medical Front Desk Specialist Southwest Orofacial Group
  • 1.0 Peoria, AZ Job Details Full-time $18
  • $22 an hour 2 hours ago Benefits Paid training 401(k) Paid time off Paid sick time Qualifications Phone communication In-person customer service Health insurance customer support Clinical information systems Productivity software Client interaction via phone calls Full Job Description Our group specialty practice is seeking an experienced medical front desk professional to join our team.
This position is located at our Peoria office.
Responsibilities include:
  • Participate in the morning huddle with the clinical team to get organized for the day
  • Check patients in and out / collect co-pays / update demographics as needed
  • Obtain consent forms from patients at check-in
  • Present Treatment Plans and Financial Estimates
  • Schedule patients for future appointments at check-out
  • Submit verification of benefits and/or pre-authorization requests as needed throughout the day
  • Calculate insurance coverage based on VOB and explain financials to patients for recommended treatment / set up payment plans as needed
  • Request referrals from other providers when required for upcoming appointments
  • Scan/upload documentation to patient charts throughout the day
  • Assist with records requests and other administrative duties as required The successful candidate will possess: Minimum 3 years in a medical office front desk environment Experience presenting and explaining insurance coverage and financial responsibility to patients Ability to project a confident, professional image in person and on the phone Experience with EMR software and other office productivity tools like Word, Excel, email and instant messaging Office hours are Monday through Thursday, 7:00 a.
m.
  • 5:30 p.
m. Hourly rate based on skills and experience. Vacation and paid time off available to fulltime employees after completion of applicable waiting periods.
Job Type:
Full-time Pay:
$18.00
  • $22.
00 per hour
Benefits:
401(k) Paid sick time Paid time off Paid training
Work Location:
In person