A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical records, and ensure seamless communication between patients and healthcare providers. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. This paid position offers an exciting opportunity to be part of a compassionate environment dedicated to quality care. Duties Greet patients warmly, verify insurance information, and assist with appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth Manage multi-line phone systems with professionalism, providing clear and courteous communication while addressing patient inquiries and appointment requests Verify insurance coverage, perform insurance eligibility checks, and facilitate insurance claims processing in compliance with HIPAA regulations Review and update medical records accurately, ensuring proper documentation review and adherence to clinical confidentiality policies Assist with medical billing processes including CPT coding, ICD-9/ICD-10 coding, Medicare claims, and medical collection procedures Support clinical staff by managing patient intake forms, data entry, and maintaining organized filing systems for medical records and reports Utilize computer skills in Microsoft Office and EHR management software like Eaglesoft or Dentrix to ensure efficient office operations Requirements Proven experience as a Medical Receptionist or in a similar medical office administrative support role with clinic or dental experience preferred Strong knowledge of health insurance procedures including verification, billing, and claims processing; familiarity with Meditech, Epic, eClinicalWorks, or similar EMR/EHR systems is highly desirable Excellent phone etiquette, customer service skills, and the ability to handle multi-line phone systems confidently Knowledge of medical terminology, dental terminology (if applicable), and clinical confidentiality policies such as HIPAA Proficiency in computer skills including typing (10 key typing), Microsoft Office applications, and electronic health record management software Bilingual abilities are a plus to serve diverse patient populations effectively Strong organizational skills with attention to detail for documentation review and accurate data entry Ability to work efficiently in a fast-paced environment while maintaining professionalism and compassion Join us in making a difference by providing outstanding administrative support that enhances patient experiences. We value energetic individuals who are committed to excellence in healthcare administration!
