Dental Receptionist/Billing

Overview We are seeking a dedicated and detail-oriented Dental Receptionist/Billing professional to join our healthcare team. This vital role combines front desk administrative support with comprehensive billing and coding responsibilities, ensuring smooth patient flow and accurate financial transactions. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a thorough understanding of dental and medical office procedures. This position offers an opportunity to contribute to a well-organized, patient-centered environment while utilizing advanced electronic health record (EHR) systems and billing software. Responsibilities Greet patients warmly upon arrival, verify insurance information, and assist with patient check-in and check-out processes. Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal patient flow. Verify insurance coverage, perform insurance eligibility checks, and obtain prior authorizations when necessary. Manage billing processes including dental collection efforts, coding using

CPT, ICD-9, ICD-10

codes, and processing claims. Review documentation for accuracy, ensuring compliance with HIPAA regulations and proper medical records management. Handle phone inquiries professionally using multi-line phone systems, providing exceptional customer service to patients and providers. Maintain organized medical records, process filing tasks, and ensure confidentiality of health information in accordance with HIPAA standards. Assist with office management duties such as inventory control of supplies, appointment reminders, and general clerical support including typing reports in Microsoft Office. Experience Prior experience working in a dental office environment is highly preferred. Demonstrated proficiency with electronic health record (EHR) systems such as Eaglesoft. Strong knowledge of dental terminology,, CPT coding, ICD coding (ICD-9/ICD-10), and dental billing procedures. Experience with insurance verification processes. Proven ability to manage multiple tasks efficiently in a fast-paced healthcare setting while maintaining attention to detail. Excellent communication skills combined with professional phone etiquette and customer service orientation. Join our team to provide outstanding administrative support that enhances patient experiences while ensuring accurate billing practices within a dynamic dental practice environment!

Pay:

$18.00 - $40.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Paid time off Retirement plan

Experience:

dental office: 3 years (Preferred)

Work Location:

In person