Medical Front Desk Coordinator (Orthopedic Clinic)

Medical Front Desk Coordinator (Orthopedic Clinic) Daly City, CA Job Details Full-time $24 - $26 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Collaborate with healthcare professionals Teamwork Microsoft Excel Insurance verification FMLA Phone communication Customer service Intake Medical office experience Greeting customers Clinic experience Mid-level Medical scheduling High school diploma or

GED ICD-10 CPT

coding Discharge planning Organizational skills Patient interaction Productivity software Care coordination Medical terminology Communication skills Client interaction via phone calls Full Job Description Peninsula Orthopedic Associates is seeking a highly organized and patient-focused Front Desk / Intake & Discharge Coordinator to join our established private practice. We are known for excellence in patient care and a positive, team-oriented work environment. This is a fast-paced, high-responsibility role ideal for someone who thrives under pressure, communicates clearly, and can manage multiple priorities with accuracy and professionalism. What You'll Do You will play a key role in ensuring a seamless patient experience from check-in to check-out. Front Desk & Intake Greet and check in patients using intake software Verify insurance, collect co-pays, and ensure all required forms are completed Maintain up-to-date knowledge of insurance plans and network requirements Answer phones, emails, and patient inquiries professionally Schedule and confirm appointments efficiently Communicate patient needs, preferences, and appointment details with clinical staff Support overall front office operations and daily workflow Discharge & Coordination Provide patients with orders, instructions, and follow-up documentation Create and process orthopedic orders accurately Assist patients with completion, tracking, and submission of EDD and FMLA disability forms Coordinate with providers and staff to ensure timely and accurate documentation Perform additional duties as needed to support the practice What We're Looking For We're looking for someone who is dependable, detail-oriented, and thrives in a high-volume environment. Required Skills & Experience Strong insurance knowledge (plans, verification, networks) Ability to handle high-pressure, fast-paced situations Experience with

EDD/FMLA

forms and processes Experience creating or processing orthopedic orders Excellent multitasking and organizational skills Strong verbal and written communication skills High level of professionalism and reliability Qualifications High School Diploma or GED Minimum 2 years in a medical office or healthcare setting Working knowledge of CPT and ICD-10 codes Familiarity with medical terminology (orthopedics preferred) Proficiency in Microsoft Office (Word, Excel) and general computer systems Why Join Us Established, respected orthopedic practice Supportive and collaborative team environment Comprehensive healthcare benefits package Opportunity to grow within a dynamic medical office Schedule Requirement Full-time, 40 hours per week is required Must be available Monday-Friday, 7:30 AM - 4:00 PM (non-negotiable) This role is best suited for candidates seeking a consistent, full-time schedule within a busy medical practice

Job Type:

Full-time Pay:

$24.00 - $26.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person