Medical Receptionist

Medical Receptionist Huntington Beach, CA Job Details Part-time $22.00 - $28.52 an hour 1 day ago Qualifications Computer operation Financial data reconciliation Maintaining an organized workspace Insurance verification Financial transaction processing Phone communication Maintaining patient confidentiality Medical office experience Greeting customers Information security Driver's License Payment posting in medical billing systems Computer skills Patient interaction Clean workspace maintenance Patient referrals Document management systems Grammar Experience Medical terminology Entry level File organization Client interaction via phone calls Full Job Description Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations. Searching for a superior Medical Receptionist with a passion for pediatric care!!!

Schedule:

Monday- Friday 8:00am-5:00pm

Location:

Huntington Beach, CA

PRIMARY FUNCTION

Serves patients and visitors by greeting them in a friendly and welcoming manner as they arrive at our offices. Completes and updates all required information, collects payments, and provides other information as requested. Discharges patients after their appointment, providing them with any pertinent information as well as follow-up appointments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned. Check-in patients upon arrival, which includes updating demographics, insurance information, PCP, pharmacy, collecting co-pays and patient balances, and providing consents for signature as well as appropriate health questionnaires. Check out patients, collect additional balances, provide visit summaries, specialist referral information, patient portal information, completed forms, and follow-up appointments. Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active, or PCP is not appropriate. Post-patient charges and payments. Complete charge and payment reconciliation. Scan and upload documents through the Document Management system. Sort and deliver mail and PA documents received by courier. Maintain a clean work area and patient waiting area. Participate in staff and educational meetings.

QUALIFICATIONS EXPERIENCE

A minimum of 1 year experience in a medical office setting preferred.

LICENSURE/CERTIFICATION

Upon hire, and for the duration of the employment period, a driver's license must be active and valid.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to learn & practice Pediatric Associate procedures, policies, and protocols. Requires proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Knowledge of computer and medical terminology desired. Interact effectively, support staff & maintain a professional working relationship. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concisely. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc.

TYPICAL WORKING CONDITIONS

Patient-facing May rotate working in the office and remote/telework. Indoor Work 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy. Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable. Operating Computer Reach Outward Manual Dexterity Reach Above Shoulder Lift/Carry 10 lbs. or less. Standing Sitting

OTHER PHYSICAL REQUIREMENTS

Vision Sense of sound Sense of touch Sense of Smell Ability to wear Personal Protective Equipment (PPE).

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information, including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations. The expected base hourly range for this position, located in Huntington Beach, CA, is $22.00 to $28.52. It is not typical for offers to be made at or near the top of the range. Pediatric Associates offers are based on several factors, including, but not limited to, the candidate's education, work experience, and certifications, all of which are dependent on the requirements of the specific role. In addition to base salary, the Pediatrics Associates Family of Companies and its affiliates offer a comprehensive benefits package, potential incentive and recognition programs, and retirement planning (all benefits are subject to eligibility requirements based on position and division). The Pediatric Associates Family of Companies is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Location:

Pediatric Associates •

Front Office Schedule:

Part Time, Days