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LB
Las Brisas OB/GYN
Medical Front Office Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$47,290 / year median in California
+10% projected growth
Job Description
We are seeking a highly motivated and experienced Bilingual Front Office Medical Assistant to join our OBGYN office. The ideal candidate should possess a friendly and professional demeanor, exceptional communication skills, be tech savvy, and reliable. We pride ourselves on providing top-quality care and are looking for an individual who can contribute to our outstanding patient experience by ensuring the office runs efficiently while also being able to assist with back office job functions as needed. Responsibilities include, but not limited to:
- Welcome patients warmly, creating a welcoming and professional environment
- Efficiently manage patient check-in process, including verifying insurance information and collecting payment
- Schedule and confirm patient appointments, paying attention to detail and maintaining accurate documentation
- Handle phone calls, inquiries, and direct them to the appropriate personnel promptly
- Provide exceptional customer service, addressing patients' needs and concerns with empathy and attentiveness
- Working a part of a team to ensure efficient office flow and patient satisfaction
- Authorization/Referral submitting