Dental Front Office Coordinator Palo Alto Advanced Dentists - 5.0 Palo Alto, CA Job Details Part-time | Full-time $30 - $35 an hour 9 hours ago Benefits Free parking Paid training Dental insurance 401(k) 401(k) matching Employee discount Flexible schedule Qualifications Bilingual Customer communication Medicare Dental receptionist Health insurance policy knowledge HIPAA Medical billing compliance checks Care documentation Medical coding experience in outpatient clinics Administrative experience Medicare regulations Electronic health record (EHR) management for billing and coding Health information regulatory compliance Health record tracking Document quality checks Multi-line phone systems Typing Clerical experience Productivity software 10 key typing Clinical confidentiality policies Clinical documentation standards Managing patient records Full Job Description Job Overview Join our dynamic dental practice as a Dental Front Desk Receptionist, where your energy and enthusiasm will be the first impression for our patients! In this vital role, you will serve as the welcoming face of our clinic, managing patient interactions, scheduling appointments, and ensuring smooth administrative operations. Your expertise in medical billing, insurance processing, and electronic health records (EHR) systems will contribute to delivering exceptional patient service and efficient clinic management. If you thrive in a fast-paced environment and are passionate about healthcare support, this is the perfect opportunity to make a positive impact every day! Duties Greet patients warmly and provide excellent customer service while managing front desk operations Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as AsporoDental, OpenDental, etc. Verify patient insurance coverage and process claims with health insurance providers including Medicare and HIPAA compliance standards Collect payments, perform medical collections, and handle billing procedures accurately Maintain and update patient records ensuring compliance with clinical confidentiality policies and documentation review standards Assist with medical coding tasks including CPT coding, ICD-9, ICD-10, and ICD coding to support billing accuracy Answer multi-line phone systems with professional phone etiquette while managing appointment confirmations and patient inquiries Requirements Proven experience in a medical office setting, preferably within a dental clinic environment Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or similar platforms Familiarity with health insurance processes including Medicare and HIPAA regulations Proficiency in medical billing, coding (CPT, ICD), and documentation review procedures Excellent computer skills with Microsoft Office suite and typing skills including 10-key typing Exceptional customer service skills with the ability to communicate effectively via phone and in person Bilingual abilities are a plus to serve diverse patient populations Previous experience in medical administrative support or front desk roles is highly desirable Join us to be part of a vibrant team dedicated to providing outstanding dental care! We value your expertise in health information management, clinical confidentiality policies, and office management. This paid position offers an engaging environment where your clerical experience and medical office skills will be appreciated every day. If you are organized, proactive, and passionate about supporting patient care through excellent administrative support—apply now to start making a difference!

Pay:

$30.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Paid training

Work Location:

In person