Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Medical Front Desk Specialist
Job
Robert Half
Palo Alto, CA (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
50
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Description Job Summary We are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA. Responsibilities + Answer high-volume inbound calls and assist patients with scheduling appointments + Check patients in and out for appointments + Verify insurance information and update patient demographics + Maintain accurate patient records in the electronic medical record (EMR) system + Provide patients with information regarding appointments, referrals, and office policies + Coordinate schedules for providers and ensure efficient patient flow + Handle front desk administrative duties including scanning, filing, faxing, and data entry + Maintain HIPAA compliance and patient confidentiality at all times + Deliver professional and compassionate customer service to patients, families, and staff Requirements Qualifications + High school diploma or GED required + Experience with patient scheduling, registration, and front desk operations required + Strong communication and multitasking skills + Comfortable working in a fast-paced environment + Basic computer and data entry skills required + Familiarity with EMR systems and insurance verification preferred Preferred Skills + Strong attention to detail and organizational skills + Ability to handle sensitive information confidentially + Positive attitude and team-oriented mindset + Ability to remain calm and professional under pressure TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .