A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Medical Receptionist (Full-time) - Dermatology (Boulder, CO) Boulder Medical Center - 3.2 Boulder, CO Job Details Full-time $17.19 - $22.92 an hour 18 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Phone communication Client inquiry handling High school diploma or GED Phone triage Handling patient inquiries
Grammar Experience Full Job Description Job Description:
Shift:
First Shift Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community? Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.
Summary:
Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Dermatology team! This position will work full-time 40 hours per week Monday through Friday.
Job Perks:
Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually. Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics). Experience working in both primary care and specialty care clinics.
Job Duties:
Answers the telephone promptly, evaluating patient needs to determine appointment type. Summarizes appointment details prior to ending the phone call. Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc. Accurately records patient name, numbers and demographic information using correct spelling and punctuation. Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
Experience and Skills:
Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information. Ability to work under pressure and maintain phone etiquette using tact and diplomacy. Must have excellent customer service and communication skills. Strong computer and data entry skills. Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language. Neat, well-groomed appearance and courteous manner. Knowledge of medical terminology and HIPAA compliance, preferred.
Education Requirements:
High school diploma or equivalent Associates Degree or some college coursework in Business or Healthcare Administration, preferred.
Experience:
One (1) year of previous work experience involving public contact, preferably with heavy phone experience. Previous experience with patient scheduling in a hospital or clinic setting, highly desired. Bi-lingual ability (Spanish), a plus.
