Medical Receptionist

Medical Receptionist MedNOW Clinics - 3.8 Englewood, CO Job Details Full-time $19.50 - $24.00 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Record keeping Insurance verification Medical office experience Medical scheduling Administrative experience High school diploma or GED Medical administrative support Managing patient records Full Job Description

ABOUT MEDNOW

At MedNOW Clinics, we're more than a medical practice — we're a team of caring professionals passionate about improving lives and strengthening communities across Colorado. Founded in 2010, MedNOW has grown into one of Colorado's leading primary care providers, with 14 locations, 65+ providers, 185 dedicated team members, and over 45,000 patients who trust us with their care. We offer a full range of services —family and internal medicine, pediatric care, addiction treatment, behavioral health, hormone therapy, physical therapy, and more — all in a supportive, patient-centered environment. Learn more about us at www.

MedNOWClinics.com.

POSITION SUMMARY

The Front Desk Receptionist will be responsible for greeting patients, managing appointment scheduling, verifying insurance information, collecting payments, answering phone calls, maintaining patient records, and ensuring the overall smooth operation of the front office, all while demonstrating excellent customer service and utilizing knowledge of basic medical terminology.

Responsibilities:

• Opening & closing the clinic is in line with the procedures set forth in our Front Office Manual.
• Greet and assist patients with check-in, appointment scheduling, and a variety of other requests with a positive and welcoming attitude.
• Collet's co-pays, balances and self-pay amounts and posts them to the correct place within the Athena EMR
• Confirm patient insurance, demographic and contact information.
• Prepares for next day appointments by printing forms, verifying insurance eligibility and scanning items into patient charts.
• Work as a team player to problem solve and resolve issues that may arise on the job when necessary.
• Manages time effectively, works quickly and accurately to keep the clinic workflow and operation in a fast-paced environment.
• Provides administrative support for the clinic as needed.
• Stay up to date on clinical changes
• Answers phone calls and returns voicemails timely.
• Maintains an organized, friendly and prepared environment at the front office at all times.
• Complies with HIPAA policies and procedures to maintain secure patient confidentiality.
• Other duties as assigned and needed

REQUIREMENTS

• 1-3 Years of Medical Office experience preferred
• High School Diploma or equivalent required
• Excellent verbal and written communication skills
• Strong organizational skills are needed for managing schedules, patient records, and other administrative tasks
• Experience & knowledge using EHR systems, preferably

Athena Job Type:

Full-time Pay:

$19.50 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Medical Specialty:

Primary Care Education:

High school or equivalent (Required)

Experience:

Medical scheduling: 1 year (Required) Insurance verification: 1 year (Required)

Work Location:

In person