Intake Specialist

Job Description:

As a Intake Specialist in our rheumatology practice, you will be the critical first point of contact for patients in a medical environment. You will greet patients, facilitate smooth check-in and check-out processes, prepare patient charts, and verify insurance details. This role involves managing a multi-line phone system and scheduling appointments for both new and established patients. You'll work primarily at our Lone Tree office (4 days per week currently and subject to change) and provide support to our other locations as needed, with 3-4 weeks of orientation to be held at our Englewood location on the Swedish Hospital Campus. Emphasis is placed on maintaining accuracy, confidentiality, and a welcoming atmosphere in every patient interaction.

Experience:

Required Experience:

A minimum of 1 year in a medical front desk role is necessary.

Medical Environment:

Prior experience in a healthcare setting is required, with familiarity in medical terminology, patient confidentiality (HIPAA compliance), and handling sensitive medical documentation.

Skills:

Proven ability to efficiently manage multi-line phone systems and perform administrative tasks in a fast-paced medical environment, ensuring a high standard of patient service.

Job Type:

Full-time Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Free parking Health insurance Paid sick time Paid time off Vision insurance

Medical Specialty:

Rheumatology Work Location:

In person