Location Detail:

9 Farm Springs Rd Farmington (10566)

Shift Detail:

Mon-Fri Start here at Hartford HealthCare and be part of something better! Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. At Hartford HealthCare Medical group we offer: Supportive environment to promote professional and interpersonal development and growth Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleague AND dependents Medical, dental and vision coverage options Generous PTO to promote work/life balance Employee assistance and wellness programs including a strong focus on promoting mental health Discounts on services, products and optional coverages - movie tickets, pet insurance, travel and more! Job Description Position will require frequent travel between hospitals, and/or ambulatory clinics and will primarily support growth. Reporting directly to the Manager Clinical Transformation, this position supports the design, training and implementation of EPIC electronic health record "Go Live" and on-going optimization and continuous improvement to the front desk process and procedures of multiple primary and specialty practice offices across the HHC system. This position requires EPIC training and the skills and ability to use multimedia technology and authoring tools effectively as part of delivery of educational goals. Responsible for maintaining the training environment, maintaining policy and procedure documentation related to training, conducting training and coordinating software upgrades and updates with appropriate stakeholders as new and improved processes evolve. Qualifications Bachelor's degree or equivalent knowledge and skills obtained through a combination of education, training, and work experience in an Acute Care or Ambulatory Health Care setting. Successful EPIC Training will be required. At least five (5) years relevant healthcare experience required Adult learning and curriculum delivery experience and process improvement experience preferred. Ability to use multimedia technology and authoring tools effectively as part of delivery of educational goals. Strong verbal and written English communication skill. Ability to influence others within ones sub-team in addition to broader teams to promote the continuous improvement process. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.