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Surgical Coordinator

Job

Waterbury Hospital

Middlebury, CT (In Person)

Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/15/2026

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Job Description

(This is a temporary position. Benefits are not associated with this role) Responsible for the scheduling of OR surgery/procedure cases. Contacts insurance providers to obtain pre-authorization of surgical procedures and diagnostic testing. Provides support to front office operations to ensure smooth flow of patient care.
Duties and Responsibilities:
  • Responsible for the coordination and scheduling of all OR surgeries and procedures, to include pre-op, medical clearance, and post-op appointments.
  • Verifies patient demographics and obtains pre-certifications for all surgeries and procedures from insurance carriers.
  • Instructs patients on procedure protocol and responds to patient's questions and concerns. Acts as a liaison between referring physicians and surgeons for the communication of clinical data and to determine OR scheduling.
  • Ensures that all pre-op processes and forms are completed and forwarded to the OR.
  • Functions as a back-up to the front office staff as necessary.
Performs automated functions that fall within job responsibility.
Knowledge, Abilities:
  • Excellent communication, interpersonal, patient relations and telephone skills required
  • Knowledge of medical terminology and electronic medical records/systems
  • Familiarity with commercial insurance processes
  • Exceptional attention to detail and accuracy
  • Ability to multi-task Minimum requirements: High school diploma or GED.
At least three years of scheduling experience, with two years of experience in a clinical setting, preferably in a medical practice environment.