Medical Receptionist/Front Desk

Peninsula Allergy & Asthma Associates is seeking a friendly, energetic, and dependable individual to join our team as a Front Desk Receptionist. This position plays an essential role in creating a positive patient experience by providing exceptional customer service and administrative support within our medical practice. The Front Desk Receptionist is a multi-skilled administrative professional who works both independently and collaboratively with healthcare staff to ensure efficient office operations and high-quality patient care. As the first point of contact for our patients, professionalism, strong communication skills, and a welcoming demeanor are essential- even during busy or stressful situations. We are looking for someone who is reliable, team-oriented, and able to adapt to the needs of a fast-paced medical office. Prompt arrival 15 minutes prior to the scheduled shift and maintaining a clean, professional appearance are expected. Employees may also be asked to assist with additional duties as needed. Position Details Part-time position Travel between the Georgetown, DE and Salisbury, MD office is required

Office Hours:

Monday-Thursday 9 am-5 pm (paid hour lunch from 12pm-1pm ) Friday 9 am-2 pm Responsibilities Greet and assist patients in a professional and courteous manner Answer and direct incoming phone calls Schedule patient appointments Check patients in and out, including verifying and updating demographic and insurance information Collect co-pays and outstanding balances Verify insurance eligibility and benefits Review and update patient referral information as needed Scan and upload patient documents and records Maintain and organize patient charts/files Receive, review, and distribute electronic faxes Assist with additional administrative and clinical support duties as assigned Qualifications Previous medical administrative or front desk experience preferred Strong patient service and communication skills General office and administrative experience Proficiency with EMR/EHR software systems Knowledge of HIPAA regulations and patient confidentiality standards Familiarity with medical terminology and medical records management

Pay:

$16.00 - $18.00 per hour

Benefits:

Paid time off

Medical Specialty:

Allergy & Immunology Education:

High school or equivalent (Preferred)

Experience:

Medical receptionist: 1 year (Preferred) EMR systems: 1 year (Preferred)

Work Location:

In person