Medical Receptionist

We are seeking a professional and compassionate Medical Receptionist to join our healthcare team in New Castle, Delaware. This role serves as the first point of contact for patients and visitors, providing excellent customer service while supporting daily front office operations in a medical setting. The ideal candidate is organized, detail-oriented, and comfortable handling administrative tasks in a fast-paced environment.

Key Responsibilities:

Greet patients and visitors in a courteous and professional mannerAnswer and direct incoming phone callsSchedule, confirm, and update patient appointmentsCheck patients in and out for appointmentsVerify patient information, insurance details, and demographic dataMaintain accurate medical records and patient filesCollect copays and process paymentsAssist with referrals, authorizations, and other front desk administrative tasksCommunicate with providers, clinical staff, and patients regarding scheduling and documentation needsEnsure the reception area remains clean, organized, and welcomingFollow HIPAA and confidentiality standards at all times