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WL
Women Living Well, A member of Lifeline Medical Associates, LLC
Medical Receptionist
Career Insights for Medical Secretary
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Scorecard
Based on Delaware data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$42,849 / year median in Delaware
+13% projected growth
Job Description
Responsibilities
- Greet and check-in patients as they arrive at the medical office
- Collect and update patient information, including personal and insurance details
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Assist with medical record management, including filing, organizing, and retrieving patient records
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Provide excellent customer service to patients, addressing their needs and concerns in a professional manner
- Collaborate with medical staff to coordinate patient care and facilitate smooth operations of the office Experience
- Previous experience working as a medical receptionist or in a similar administrative role is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using office equipment, such as computers, printers, and phone systems
- Knowledge of electronic health record (EHR) systems, such as NextGen or Athena, is advantageous
- Strong organizational skills and attention to detail to ensure accurate record keeping
- Excellent communication skills, both verbal and written, for effective interaction with patients and staff members Please note that this job description is not exhaustive and additional duties may be assigned as needed.