Front Desk Medical Receptionist- Bilingual
Job
JC Wellness
Altamonte Springs, FL (In Person)
$37,960 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and detail-oriented Front Desk Medical Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative and clinical tasks. Your energetic approach will ensure smooth clinic operations, accurate documentation, and efficient patient flow. This position offers an exciting opportunity to contribute to a compassionate healthcare environment where organization, communication, and professionalism are key. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process Verify patient insurance coverage through insurance verification procedures and confirm eligibility using systems like Epic, Meditech, or Athenahealth Schedule appointments accurately utilizing EMR (Electronic Medical Record) systems such as eClinicalWorks or Dentrix, maintaining efficient clinic flow Collect and process payments, perform medical collections, and handle billing tasks with attention to detail in medical coding including
CPT, ICD-9, ICD-10
codes Manage patient records by updating and reviewing medical documentation while maintaining strict compliance with HIPAA regulations Answer multi-line phone systems professionally, providing information or directing calls appropriately with excellent phone etiquette Assist with administrative support tasks such as filing, data entry using Microsoft Office tools, and managing medical records in various EHR (Electronic Health Record) systems Support clinical staff by preparing intake forms, reviewing documentation for accuracy, and assisting with care plan coordination when needed Experience Prior experience working in a medical office or healthcare setting is highly preferred, especially in clinics or dental offices Demonstrated proficiency with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is essential Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing processes Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA guidelines Bilingual abilities are a plus to effectively communicate with diverse patient populations Proven clerical experience including appointment scheduling, insurance verification, filing, and managing medical records Familiarity with office management software like Microsoft Office Suite and dental practice management software such as Dentrix or Eaglesoft is desirable Ability to handle high-volume phone calls using multi-line systems while maintaining professionalism and accuracy Join us in delivering outstanding healthcare experiences! We value energetic individuals who thrive in fast-paced environments and are committed to providing compassionate support to our patients. This paid position offers an engaging work environment where your organizational skills and attention to detail will make a meaningful difference every day.Job Types:
Per diem,Part-time Pay:
$17.00 - $19.50 per hourWork Location:
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