Front Office Medical Receptionist

Job Title:

Front Office Medical Receptionist Employment Type:

Full-Time Schedule:

Monday - Friday 8:00AM- 5:00

PM Location:

Englewood Pay rate: $17-18$, per hour, paid weekly Overview We are seeking a highly organized, personable, and detail-oriented Front Office Medical Receptionist to be the first point of contact for our patients and visitors. This role is critical in creating a welcoming environment while ensuring efficient front office operations. The ideal candidate thrives in a fast-paced healthcare setting, demonstrates professionalism at all times, and is committed to delivering exceptional patient service. What You'll Do Welcome patients with professionalism and manage check-in/check-out processes efficiently Answer and direct incoming calls, schedule appointments, and relay accurate messages Verify and update patient demographics and insurance information for billing accuracy Maintain patient flow by coordinating with providers and clinical staff Oversee and maintain a clean, organized, and patient-friendly waiting area Monitor and respond to emails, tasks, and internal communications daily Collect co-pays and outstanding balances; reconcile and submit end-of-day reports Process incoming and outgoing medical records in a timely and compliant manner Scan, barcode, and upload documentation into electronic medical records (EMR) systems Ensure strict adherence to HIPAA regulations and confidentiality standards Provide administrative support and assist with additional office duties as needed What We're Looking For High School Diploma or GED required; Associate's or Bachelor's degree preferred 2-5 years of experience in a medical front office or similar administrative role Strong understanding of medical scheduling, patient relations, and billing processes Knowledge of insurance verification, medical coding, and reimbursement practices is a plus Experience with Athena (or similar EMR systems) preferred; training available Core Skills & Strengths Exceptional communication and customer service skills Strong attention to detail with excellent organizational abilities Ability to multitask, prioritize, and remain calm under pressure Proficient in Microsoft Office (Word, Excel, Outlook) and general computer systems Accurate data entry and strong problem-solving skills Reliable, team-oriented, and adaptable to changing priorities Work Environment & Physical Requirements Professional medical office environment Requires prolonged sitting, standing, and frequent use of computers and phones Ability to occasionally lift or move up to 25 pounds Fast-paced setting with a focus on patient care and service excellence\ IND-ELS