Intake/Scheduling

Intake/Scheduling

ADDAX HOME HEALTH LLC

Fort Myers, FL Job Details Full-time $40,000 - $60,000 a year 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Customer communication Patient scheduling systems High school diploma or GED Productivity software Medical terminology

Full Job Description Benefits:

401(k) Competitive salary Dental insurance Health insurance Paid time off About the

Role:

Join

ADDAX HOME HEALTH LLC

as an Intake/Scheduling Specialist in Fort Myers, FL, where you'll play a crucial role in connecting patients with the care they need. This position offers an exciting opportunity to work within a dedicated team that values compassion and efficiency in home health care.

Responsibilities:

Manage incoming patient inquiries and assess their home health care needs. Receive referrals, timely check eligibility, respond to referral source with acceptance or decline. Promptly obtain private insurances pre authorizations, properly upload documents. Schedule appointments for home health services while optimizing staff availability. Coordinate with healthcare providers to ensure seamless patient transitions. Maintain accurate patient records and update scheduling systems as needed. Communicate effectively with patients and their families to provide support. Assist in resolving scheduling conflicts and patient concerns promptly. Collaborate with interdisciplinary teams to enhance patient experience. Manage WellSky Kinnser EMR, request medical records, fax orders, receive and upload documents to the system properly to ensure office workflow to the billing company.

Requirements:

High school diploma or equivalent; associate degree preferred. 1-2 years of experience in healthcare scheduling or intake roles. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficient in Microsoft Office/Adobe and scheduling software. Knowledge of insurance processes and medical terminology. Ability to work in a fast-paced environment with a positive attitude. Commitment to providing compassionate patient care. Flexible for possible weekends on call.

About Us:

ADDAX HOME HEALTH LLC

has been serving the Fort Myers and surrounding Counties communities, providing high-quality home health care services. Our patients love us for our personalized approach and commitment to their well-being, while our employees appreciate the supportive work environment and opportunities for professional growth.