Overview Join our dynamic healthcare team as a Medical Office Front Desk Specialist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, coordinate appointments, handle medical administrative tasks, and ensure seamless communication between patients and healthcare providers. Your positive attitude and attention to detail will help create a welcoming environment while maintaining the highest standards of confidentiality and professionalism. Duties Greet patients and visitors warmly, providing excellent customer service while managing phone systems with professionalism and courtesy. Schedule appointments efficiently using EMR (Electronic Medical Records) system (NextGen). Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification to facilitate smooth billing processes. Collect patient information accurately, review documentation for completeness, and assist with intake procedures in compliance with HIPAA and clinical confidentiality policies. Manage medical records and electronic health records (EHR) systems, ensuring proper filing, documentation review, and data entry accuracy. Assist with medical billing processes including CPT coding, ICD-9/10 coding, Medicare claims, and medical collection efforts. Support clinical staff by handling administrative tasks such as filing, data entry, appointment reminders, and maintaining office supplies. Assist in obtaining prior authorizations Requirements Proven experience in a medical office setting or healthcare environment with strong familiarity with EMR/EHR systems (NextGen) Knowledge of health insurance processes including verification, billing, coding (ICD-10/ICD-9), CPT coding, and Medicare procedures. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel, Teams) Strong understanding of medical terminology across various specialties including dental terminology if applicable. Exceptional customer service skills with the ability to communicate clearly via phone etiquette and maintain professional demeanor in busy environments.. Ability to handle sensitive information confidentially while adhering to HIPAA regulations and clinical confidentiality policies. Strong organizational skills with attention to detail in documentation review, filing, scheduling, and data entry tasks. Join us in delivering outstanding patient care through efficient front desk operations! We value energetic professionals who thrive in fast-paced environments and are committed to making a positive impact on every patient's experience. All positions are paid roles dedicated to supporting the health journey of our community members through exceptional administrative support!

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Health insurance Life insurance Paid time off

Work Location:

In person