Patient Check-In:

Welcome patients, verify personal information, and collect insurance cards and co-pays.

Scheduling:

Book, reschedule, and cancel patient appointments using the clinic's scheduling software.

Phone Management:

Answer incoming calls, answer basic questions, and route urgent medical calls to nurses or doctors.

Data Entry:

Update electronic health records (EHR) with accurate patient details and visit notes.

Billing Support:

Collect payments, issue receipts, and assist patients with basic billing questions.

Office Organization:

Keep the waiting area clean and restock forms, clipboards, and office supplies.