Medical Wellness / Front Desk Coordinator $20-$25/hour + Commission | 20-30 Hours/Week Kendall / Miami, FL 33186 Pro-Med Wellness & Therapy Center is seeking a dynamic, compassionate, and highly organized Medical Wellness / Front Desk Coordinator to join our growing aesthetics and wellness practice. We are looking for someone with medical-office experience who combines excellent patient care, strong administrative skills, and a natural ability to communicate, build relationships, and support practice growth. Key Responsibilities Welcome patients and manage check-in and checkout Answer calls, texts, and patient inquiries professionally Schedule appointments, consultations, and follow-ups Respond promptly to new patient leads and help convert inquiries into appointments Maintain organized provider schedules and optimize patient flow Verify patient information and maintain accurate electronic medical records Collect and process payments Assist with insurance verification, billing, and administrative tasks as needed Maintain HIPAA compliance and patient confidentiality Educate patients about services, packages, memberships, and promotions Follow up with patients regarding consultations and treatment plans Assist with rebooking, patient retention, and referral programs Support marketing campaigns, events, and community outreach Maintain a polished, organized, and welcoming front-office environment Experience & Qualifications Minimum 2 years of medical office, wellness, or healthcare front desk experience preferred Medical spa, wellness, dermatology, plastic surgery, or similar experience strongly preferred Experience with EMR/EHR systems ; PatientNow experience is a plus Familiarity with insurance verification, medical billing, CPT/ICD coding, or claims is a plus Strong computer and administrative skills Excellent customer service, communication, and phone etiquette Comfortable discussing treatments, packages, memberships, and promotions Strong follow-up and relationship-building skills Organized, reliable, proactive, and able to multitask Professional and polished demeanor Bilingual English/Spanish strongly preferred Our Practice Pro-Med combines medical aesthetics, advanced technology, and wellness , including: NeoGen Nitrogen Plasma T-Shape 2 Body Contouring & Skin Tightening Injectables & Regenerative Aesthetics PRP & Microneedling Hormone Replacement Therapy Medical Weight Management Peptide Therapy Wellness & Anti-Aging Programs We invest heavily in digital advertising, lead generation, social media, community partnerships, events, and referral programs. We are looking for someone who understands that the front desk is an important part of the patient experience and the growth of the practice.

Schedule:

20-30 hours per week

Pay:

$20.00-$25.00/hour +

Commission Job Type:

Part-Time with

Growth Opportunity Work Location:

In person - Kendall / Miami, FL Pro-Med Wellness & Therapy Center Elevated Wellness.

Pay:

$20.00 - $25.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

Employee discount Paid time off Referral program

Work Location:

In person