Medical Front Office Coordinator
- Behavioral Health OPA Behavioral Health
- Naples, FL Full-Time | $22
- 23/hour | In-Office (Non-Remote) | Growth Opportunity About Us OPA Behavioral Health is a growing private practice with multiple locations across Florida, dedicated to delivering compassionate, patient-centered psychiatric care.
Our team of experienced psychiatrists and clinicians supports individuals facing a wide range of mental health challenges, with a focus on long-term wellness and improved quality of life. Position Overview OPA Behavioral Health is seeking a dependable, professional, and patient-focused Medical Front Office Coordinator to join our Naples office. This is a fully in-person, non-remote position responsible for front desk operations, patient communication, scheduling, and administrative coordination within a behavioral health setting. Candidates with experience as a Medical Receptionist, Front Desk Medical Assistant, Medical Office Assistant, Medical Administrative Assistant, Patient Services Representative, or Patient Access Representative are strongly encouraged to apply. If you are organized, detail-oriented, customer-service oriented, and enjoy working in a fast-paced healthcare environment, we would love to hear from you. Key Responsibilities Welcome and check in patients with professionalism, warmth, and exceptional customer service Serve as the primary front desk medical receptionist / patient access point Schedule and manage patient appointments and provider calendars Verify insurance eligibility and benefits through the insurance verification team Communicate with patients via phone, email, and text messaging Answer, screen, and route incoming calls and electronic messages Maintain accurate and up-to-date patient records in EMR systems and medical files Scan, upload, and organize clinical documentation Process medical records requests in a timely manner Handle clerical duties including faxes, email correspondence, and document management Collect co-pays and payments; reconcile daily transactions Coordinate referrals and support patient care coordination efforts Take basic vitals (weight, height, and blood pressure) as needed Maintain a clean, organized, and welcoming front lobby area Monitor office supplies and notify management of inventory needs Support compliance, documentation, and administrative projects as assigned Ensure strict adherence to HIPAA and patient confidentiality standards Qualifications High school diploma or equivalent required Associate degree or certification in Medical Administration preferred Minimum one (1) year of experience in a medical office, behavioral health practice, or healthcare setting preferred Experience as a Medical Receptionist, Front Desk Medical Assistant, Medical Office Coordinator, or Patient Services Representative preferred Strong understanding of HIPAA compliance and front office workflows Experience with EMR systems (eClinicalWorks, AdvancedMD, Kareo, SimplePractice, or similar preferred) Strong communication, organizational, and multitasking skills Ability to remain calm, professional, and efficient in a fast-paced environment Exceptional customer service and interpersonal skills Why Join OPA Behavioral Health? Supportive and team-oriented work environment Opportunity for professional growth and career advancement Meaningful work that positively impacts the lives of patients and families Stable and expanding organization with multiple Florida locations Apply Today If you are passionate about helping others and want to be part of a dedicated behavioral health team, we encourage you to apply today.
IMPORTANT
Employment is contingent upon successful completion of a Level 2 background screening processed through the Florida Care Provider Background Screening Clearinghouse.
Additional information is available at:
https://info.flclearinghouse.com
Pay:
$22.00
00 per hour
Benefits:
Free parking On-the-job training Opportunities for advancement Paid orientation Paid training
Education:
High school or equivalent (Preferred)
Experience:
Medical office: 1 year (Preferred) Medical Front desk: 1 year (Preferred) medical assisting: 1 year (Preferred)
Language:
Spanish/English (bilingual) (Preferred) Ability to
Commute:
Naples, FL 34102 (Required)
Work Location:
In person
