A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Advanced Neurology Specialists, LLC is a growing private neurology and epilepsy practice in Naples, Florida, located at 800 Goodlette Frank Rd N, Suite 250. Our neurologist, Cory Lamar, MD, is triple board certified in neurology, clinical neurophysiology, and epilepsy, and provides high quality, comprehensive care for a wide range of brain and nervous system conditions, including seizures, dementia, headaches, traumatic brain injury, multiple sclerosis, Parkinson's disease, stroke, and tremor. We are a smaller practice that is experiencing rapid growth. Patients appreciate the personal attention, shorter waits, and the chance to see the same doctor who knows their history well, and our goal is to continue earning 5 star reviews as we grow.
ABOUT THE POSITION
We are hiring a Front Desk to be both the first point of contact for patients and a supportive member of our clinical team. This role is ideal for someone who: Enjoys talking with people and helping them feel at ease Can stay calm and polite with difficult or anxious patients Can juggle multiple tasks without losing accuracy Likes working closely with a physician and small team in a specialty practice You will support the smooth flow of the office so Dr. Lamar can focus on patient care and the practice can see more patients each day while maintaining excellent service.
WHAT YOU WILL DO
Front Desk and Patient Registration Greet patients warmly, check them in, and register new patients with complete and accurate information Answer incoming phone calls, handle messages, and route calls appropriately Schedule and confirm appointments using our electronic medical record (EMR) system Maintain accurate intake documentation and ensure all required forms are completed before the visit Scheduling and Coordination Manage appointment scheduling, rescheduling, and cancellations Help optimize the schedule so patients are seen on time and the doctor's day runs smoothly Coordinate follow up visits and necessary testing, imaging, or referrals when requested by the physician Insurance, EMR, and Administrative Support Verify insurance and update coverage details in the EMR after training Work in our EMR system, with experience in eClinicalWorks considered a strong plus Collect copays and balances and provide receipts when needed Keep the front desk area tidy, organized, and professional Overall, your purpose in this position is to make every patient feel welcome, supported, and well cared for while ensuring the practice runs efficiently from the front desk through to the end of the visit.
WHAT YOU BRING
Basic medical terminology knowledge Prior medical office front desk or medical receptionist experience, preferably in a specialty practice Experience with EMR systems, with eClinicalWorks experience a definite advantage Strong interpersonal skills, polite and professional phone manner Ability to multitask, stay organized, and remain calm with difficult or angry patients Attentive to details and accurate with data entry and documentation Bilingual fluency in English and Spanish is preferred, but not mandatory.
SCHEDULE AND COMPENSATION
Part time, five day work week
Hours:
Monday, Tuesday, Thursday, and Friday, Wednesdays half day Compensation and benefits Starting pay 18 to 22 per hour , depending on experience Bonus opportunity Paid time off
TRAINING AND SUPPORT
We will provide: Training on our EMR system Training on insurance verification and practice specific procedures Day to day support from current employees so you are not left on your own before you are ready Staff report that they appreciate the opportunity for growth in a newer practice and the chance to build something with the doctor as the practice expands.
WHY YOU WILL LOVE WORKING HERE
Work closely with a triple board certified neurologist in a respected specialty practice Be part of a smaller, rapidly growing office where your ideas and contributions are noticed Enjoy a four 1/2 day work week with no evenings and no weekends Help patients and families who are often dealing with serious neurological conditions, and know that your courtesy and efficiency make a real difference in their experience Join a team that values professionalism, kindness, and steady, organized work rather than high pressure sales or rushed interactions. If you are looking for a stable, long term position where you can grow your skills in both front desk and medical assistant duties, we encourage you to apply.
HOW TO APPLY
Please submit your resume through Indeed and include a brief note about: Your experience in a medical office or neurology setting Your EMR experience, including any time spent using eClinicalWorks Your current availability and preferred start date We look forward to reviewing your application
Pay:
$18.00 - $22.00 per hour Expected hours: 34.0 per week
Benefits:
Paid time off Application Question(s): About how many minutes will it take you to drive from home to the practice located at 800 Goodlette-Frank Rd N, Suite 250, Naples, FL 34102
