Medical Front Desk Specialist

Description We are looking for an experienced and personable Medical Front Desk Specialist to support a busy chiropractic office in Florida. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while helping drive appointment bookings and ongoing client relationships. The right candidate will bring prior medical office experience, strong communication skills, and confidence using computers in a fast-paced front desk setting.

Responsibilities:

• Welcome patients and visitors professionally, creating a positive first impression at the front desk.
• Coordinate appointment scheduling, confirm upcoming visits, and encourage patients to book recommended services.
• Handle patient check-in and front office administrative tasks with accuracy and efficiency.
• Answer incoming calls, respond to routine questions, and guide patients through available service options.
• Build rapport with patients to support retention and promote continued engagement with the practice.
• Maintain organized records and enter information into office systems while ensuring attention to detail.
• Support daily reception coverage, including communication with staff and smooth patient flow throughout the office. Requirements
• Previous experience working in a medical office or healthcare front desk environment.
• Ability to schedule appointments, manage check-ins, and perform general reception duties.
• Strong verbal communication skills and a detail-oriented, customer-focused approach.
• Comfortable discussing services with patients and helping convert inquiries into scheduled appointments.
• Solid computer proficiency and ability to learn office systems quickly.
• Familiarity with basic medical terminology.
• Dependable availability for a Monday through Friday schedule.

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