Dental Insurance Specialist / Front Office Coordinator

About Us We are a privately owned, boutique general dentistry startup focused on delivering personalized, high-quality care in a warm and welcoming environment. As a new and growing practice, we offer a unique opportunity to be part of building something special from the ground up. We value team members who are adaptable, proactive, and excited to help shape our systems, culture, and patient experience. Position Overview We are seeking a knowledgeable and personable Dental Insurance Specialist who will also play a key role in front office operations. This position is ideal for someone who enjoys both the analytical side of insurance coordination and the patient-facing aspects of a front desk role. You will be an integral part of creating a smooth, positive experience for every patient while helping establish efficient systems for a growing practice. Key Responsibilities Verify and accurately breakdown patient insurance benefits Submit, track, and follow up on insurance claims Resolve claim delays, discrepancies, and denials Clearly explain treatment estimates and financial responsibilities to patients Post insurance payments and maintain detailed, accurate records Answer phones with professionalism and warmth Schedule, confirm, and manage patient appointments Greet and check patients in and out efficiently Support overall front office operations and team needs Qualifications Experience with dental insurance coordination and billing (required) Knowledge of dental terminology and procedures Experience with dental software (Dentrix, Open Dental, or similar) Strong communication and customer service skills Excellent attention to detail and organizational ability Ability to multitask in a fast-paced, evolving environment Positive attitude and team-oriented mindset Comfortable taking initiative and wearing multiple hats Why Join Us Be part of a brand-new, privately owned practice from the beginning Opportunity to grow with the practice and expand your role over time Have a voice in shaping systems, workflows, and patient experience Supportive, team-oriented, non-corporate environment Focus on quality care and meaningful patient relationships

Pay:

$22.00 - $28.00 per hour

Work Location:

In person