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Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$38,088 / year median in Florida

+17% projected growth

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Job Description

Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our dedicated healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring smooth clinic operations by managing appointments, verifying insurance, handling medical records, and providing outstanding customer service. Your energetic approach will help create a welcoming environment while efficiently supporting clinical staff and patients alike. Experience with eClinicalWorks (eCW) is
REQUIRED.
Job Responsibilities Front Desk & Patient Services Welcome patients and visitors with a friendly and professional attitude. Register patients and verify demographic, insurance, and eligibility information. Schedule, reschedule, and confirm appointments using eClinicalWorks (eCW) . Answer multi-line phones and assist patients with questions in a timely manner. Collect co-pays, deductibles, and outstanding balances. Check patients in and out while maintaining efficient patient flow. Follow up on missed or canceled appointments. Provide excellent customer service while maintaining HIPAA compliance and patient confidentiality. Medical Billing & Insurance Verify insurance benefits and eligibility and assist with prior authorizations. Manage patient balances and assist with billing questions. Support accounts receivable follow-up and insurance-related tasks. Administrative Support Maintain accurate electronic medical records (EMR) in eClinicalWorks (eCW) . Scan, upload, and organize patient documents. Assist providers and clinical staff with administrative duties. Complete special projects and support daily office operations. Maintain an organized, welcoming front office environment focused on excellent patient care. We pride ourselves on delivering exceptional patient care while creating a positive, welcoming, and supportive workplace for both patients and staff. We are looking for someone who is passionate about healthcare, enjoys helping others, and is committed to providing outstanding customer service every day. If you have eClinicalWorks experience , understand medical billing and insurance processes , and enjoy working in a fast-paced Internal Medicine practice, we'd love to hear from you. Apply today and become part of a team dedicated to improving the health and well-being of our community!
Pay:
$15.00 - $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off
Work Location:
In person