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FH
FLORIDA HEART AND HEALTH
Medical Receptionist
Career Insights for Medical Secretary
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Based on Florida data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$38,088 / year median in Florida
+17% projected growth
Job Description
We're seeking a motivated, organized, and experienced Bilingual Medical Scheduler to join our dynamic Cardiology practice. If you're passionate about patient care, thrive in a fast-paced environment, and have a talent for keeping schedules running smoothly, we want to hear from you! Bilingual in English and Spanish is preferred, as we proudly serve a diverse patient community. Job Summary
- Greet patients warmly and assist them with check-in and check-out procedures using Electronic Medical Records (EMR) systems.
- Verify insurance coverage and perform eligibility checks to facilitate smooth billing processes.
- Schedule patient appointments efficiently while managing a multi-line phone system with professionalism and clear communication.
- Collect and review medical documentation, ensuring accuracy in Current Procedural Terminology (CPT), ICD-9/ICD-10 coding, and medical billing procedures.
- Maintain accurate medical records through filing, data entry, and updating patient information.
- Assist with medical collections by following HIPAA guidelines and ensuring compliance during all patient interactions.
- Support clinical staff with intake procedures, care plan documentation review, and basic clerical tasks, such as typing reports and managing office supplies.
- Handle phone etiquette professionally while delivering excellent patient service and promptly addressing inquiries.
- Perform insurance verification, obtain authorizations for testing, and manage appointment scheduling, rescheduling, and follow-up calls to enhance the patient experience.
Pay:
$17.00- $18.