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FLORIDA HEART AND HEALTH

Medical Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$38,088 / year median in Florida

+17% projected growth

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Job Description

We're seeking a motivated, organized, and experienced Bilingual Medical Scheduler to join our dynamic Cardiology practice. If you're passionate about patient care, thrive in a fast-paced environment, and have a talent for keeping schedules running smoothly, we want to hear from you! Bilingual in English and Spanish is preferred, as we proudly serve a diverse patient community. Job Summary
  • Greet patients warmly and assist them with check-in and check-out procedures using Electronic Medical Records (EMR) systems.
  • Verify insurance coverage and perform eligibility checks to facilitate smooth billing processes.
  • Schedule patient appointments efficiently while managing a multi-line phone system with professionalism and clear communication.
  • Collect and review medical documentation, ensuring accuracy in Current Procedural Terminology (CPT), ICD-9/ICD-10 coding, and medical billing procedures.
  • Maintain accurate medical records through filing, data entry, and updating patient information.
  • Assist with medical collections by following HIPAA guidelines and ensuring compliance during all patient interactions.
  • Support clinical staff with intake procedures, care plan documentation review, and basic clerical tasks, such as typing reports and managing office supplies.
  • Handle phone etiquette professionally while delivering excellent patient service and promptly addressing inquiries.
  • Perform insurance verification, obtain authorizations for testing, and manage appointment scheduling, rescheduling, and follow-up calls to enhance the patient experience.
We are looking for a dynamic, detail-oriented bilingual (Spanish) Medical Receptionist to join our healthcare team. In this essential role, you will be the first point of contact for patients, providing exceptional customer service and managing a range of clinical support tasks. Your energetic approach will help streamline clinic operations, ensure accurate documentation, and create a welcoming environment for all visitors. The ideal candidate will have strong computer skills, familiarity with electronic health record (EHR) systems, and a passion for delivering outstanding patient care. Experience Prior clinic or medical office experience is required, preferably within healthcare settings Knowledge of medical terminology, ICD-9/ICD-10 coding standards, CPT coding, and medical billing practices is essential Experience with insurance verification processes and Medicare/Medicaid guidelines is preferred Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel) and health information management software Excellent customer service skills coupled with professional phone etiquette and multi-line phone system operation Bilingual (Spanish) abilities Join our team to make a meaningful difference in patient care! We are committed to fostering a supportive work environment where your enthusiasm and expertise can thrive. All positions are paid roles that offer opportunities for growth within the healthcare industry.
Pay:
$17.00
  • $18.
50 per hour
Benefits:
Dental insurance Health insurance Vision insurance
Work Location:
In person