Medical Front Desk Coordinator

• Psychiatry Practice
• South Atlanta Avant Interventional Psychiatry Fayetteville, GA $16.00
• $19.

00 per hour

Full-Time Benefits:

Paid Time Off Opportunities for Advancement Monday-Friday Schedule No Weekends About Avant Interventional Psychiatry Avant Interventional Psychiatry is a growing outpatient psychiatry practice serving patients throughout Georgia with four locations and expanding services. We provide psychiatric evaluations, medication management, therapy, TMS (Transcranial Magnetic Stimulation), Spravato, and other innovative mental health treatments. We are looking for a motivated, dependable, and patient-focused Medical Front Desk Coordinator who is excited about helping others and growing with our organization. This position offers significant opportunities for advancement as our company continues to expand. Position Summary The Medical Front Desk Coordinator serves as the first point of contact for patients and plays a critical role in creating a positive patient experience. This individual will assist with scheduling, patient registration, insurance verification, payment collection, and coordination of daily office operations. The ideal candidate is organized, professional, detail-oriented, and able to thrive in a fast-paced healthcare environment. Responsibilities Greet patients warmly and provide exceptional customer service Answer incoming phone calls and assist patients with scheduling needs Process patient check-in and check-out efficiently and accurately Verify patient demographics, insurance coverage, and financial information Collect copays, deductibles, coinsurance, and outstanding balances Schedule appointments and manage provider calendars Assist patients with intake paperwork and office procedures Process insurance verifications and prior authorization requests Respond to patient and pharmacy refill requests in a timely manner Maintain patient confidentiality and HIPAA compliance at all times Communicate effectively with providers, clinical staff, and patients Maintain accurate documentation within the electronic medical record system Assist with office organization and administrative projects as assigned Order office supplies as needed Support daily office operations and workflow efficiency

Qualifications Required:

High School Diploma or GED Excellent customer service skills Strong verbal and written communication skills Reliable transportation Strong attention to detail Ability to multitask in a fast-paced environment Basic computer proficiency

Preferred:

1-2 years of medical office experience Experience working in a physician practice, behavioral health, or healthcare setting Experience with electronic medical records (EMR/EHR) Experience with eClinicalWorks preferred Bilingual in Spanish is a plus What Makes Someone Successful in This Role Positive and professional attitude Dependable and punctual Strong organizational skills Comfortable interacting with patients, providers, pharmacies, and insurance companies Ability to work independently and as part of a team Desire to learn and grow within the organization Growth Opportunity Avant Interventional Psychiatry strongly believes in promoting from within. Successful employees may have opportunities to advance into Team Lead, Office Management, Operations, and other leadership positions as the organization continues to grow. Schedule Our offices operate between 7:00 AM and 7:00 PM. Employees typically work an 8-hour shift; however, candidates must have flexibility to work opening, mid-day, or closing shifts based on office needs. 8 hour shift Monday to Friday No weekends Job Type Full-Time Pay $16.00

• $19.00 per hour Work Location In Person

•

Fayetteville, GA Job Type:

Full-time Pay:

$16.00

• $19.

00 per hour

Benefits:

Health insurance Opportunities for advancement Paid time off Application Question(s): Do you have reliable transportation? Are you available from 7am-7pm?

Work Location:

In person