We are seeking a bilingual Spanish-English candidate , as a significant portion of our patient population is Spanish-speaking Company Overview Next Step Psychiatry is a vibrant multi-specialty psychiatric clinic hat also offers mental health services. We are dedicated to providing comprehensive, patient-centered care in a welcoming environment, utilizing advanced medical technology and systems. Job Summary We are seeking an energetic and detail-oriented Front Desk Medical Receptionist to be the friendly face of our clinic. In this vital role, you will manage patient interactions, coordinate appointments, handle administrative tasks, and ensure smooth clinic operations. Your enthusiasm and organizational skills will help create a positive experience for every patient who walks through our doors. Duties Greet patients warmly and professionally, ensuring excellent patient service at all times Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth Verify insurance coverage and perform insurance verification to facilitate billing processes Manage multi-line phone systems with courteous phone etiquette and prompt responses Maintain accurate medical records by filing, updating, and reviewing documentation in EMR systems like eClinicalWorks or Dentrix Assist with patient intake, including collecting medical history and updating personal information Support medical billing and collection efforts, including CPT coding, ICD-10/ICD-9 coding, and documentation review Qualifications Prior experience in a medical office setting or as a medical receptionist is highly preferred Strong knowledge of medical terminology, ICD coding, CPT coding, and health information management Proficiency with EMR systems such as Epic, Meditech, Athenahealth, or similar platforms Excellent computer skills including Microsoft Office suite and office management software like Eaglesoft or Dentrix Exceptional customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment Bilingual abilities are a plus to serve diverse patient populations Knowledge of HIPAA regulations to ensure patient confidentiality and data security Experience with dental terminology or dental office experience is advantageous but not required Join us at Next Step Psychiatry where your dedication will directly contribute to delivering outstanding healthcare experiences. We value proactive team members who thrive on making a difference every day!

Pay:

$14.00 - $18.00 per hour

Work Location:

In person