Receptionist/Medical Records Mississippi Valley Surgery Center - 4.3 Davenport, IA Job Details Full-time 2 hours ago Qualifications Customer communication High school diploma or GED Full Job Description Mississippi Valley Surgery Center is seeking a dependable, organized, and patient-focused individual to join our team in a full-time Receptionist / Medical Records position. This position supports both front-desk reception and medical records functions. As one of the first people our patients and visitors encounter, this individual must provide excellent customer service in a kind and professional manner while maintaining accurate, secure, and confidential information. Primary Responsibilities Greet and register patients in a friendly and professional manner. Verify patient demographics, insurance information, identification, and required documentation. Collect applicable copayments, deductibles, and other patient-responsibility amounts. Answer and route telephone calls and assist patients, visitors, physicians, and staff. Prepare patient charts and registration packets for upcoming procedures. Review patient paperwork for accuracy, required signatures, and correct patient identification. Scan, index, file, organize, retrieve, and maintain electronic and paper medical records. Review medical records for completeness and obtain missing documentation, reports, or signatures. Accurately enter information from patient medical-record charts into the electronic health record system. Process authorized medical-record requests and releases of information. Protect the privacy, confidentiality, accuracy, and security of all patient information. Complete additional front-office and medical-record duties as assigned. Qualifications High school diploma or GED required. Previous medical office, patient registration, or medical records experience preferred. Maintains a positive, respectful, and team-oriented work environment. Strong customer service, communication, computer, typing, and data-entry skills. Excellent attention to detail, accuracy, organization, and time management. Ability to manage multiple priorities in a fast-paced healthcare environment. Ability to work independently, take initiative, and complete responsibilities without ongoing direction or supervision. Knowledge of HIPAA, medical terminology, and insurance processes preferred. Dependable attendance and punctuality are required. Schedule This is a full-time position with hours that vary based on the operating room surgical schedule. Applicants must have the flexibility to work shifts beginning as early as 5:00 a.m. and ending as late as 4:00 p.m. #hc255136