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Dental Front Desk Receptionist
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Associate Dentist
Urbandale, IA (In Person)
$43,680 Salary, Full-Time
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Job Description
Dental Front Desk Receptionist Associate Dentist - 4.0 Urbandale, IA Job Details Full-time $19 - $23 an hour 3 hours ago Benefits 401(k) Paid time off 401(k) matching Qualifications Computer operation Medical claims processing Phone communication Medical insurance coverage verification Dental receptionist Dental insurance HIPAA Filing Administrative experience Health information regulatory compliance Organizational skills Computer skills Filing patient billing claims Multi-line phone systems Clinical confidentiality policies Office phone management Full Job Description Job Overview We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, ensuring a smooth and positive experience for every patient from the moment they walk through the door. Your energetic approach and attention to detail will help coordinate appointments, manage patient records, verify insurance information, and support daily office operations. This position offers an exciting opportunity to contribute to a friendly, professional environment where excellent customer service and efficient administrative support are valued. Open Dental software knowledge an amazing plus! Duties Greet patients warmly and professionally, creating a welcoming atmosphere for all visitors. Schedule and confirm patient appointments using dental practice management software OpenDental. Verify insurance coverage, process claims, and handle billing inquiries with accuracy and efficiency. Manage multi-line phone systems with excellent phone etiquette, directing calls appropriately. Assist with insurance verification and billing Support office management tasks such as filing, faxing, copying, and maintaining organized medical records. Handle patient intake procedures, including collecting demographic information and updating health histories. Collaborate with clinical staff to ensure smooth clinic operations and effective communication regarding care plans. Requirements Proven experience in a dental or medical office environment with strong front desk or administrative support skills. Familiarity with dental terminology, medical billing, ICD coding, CPT coding, and health information management systems a plus Open Dental knowledge a plus Knowledge of HIPAA regulations to maintain patient confidentiality and data security. Excellent computer skills Strong organizational skills with the ability to multitask efficiently in a fast-paced setting. Exceptional customer service skills paired with professional phone etiquette and communication abilities. Ability to verify insurance benefits accurately and process claims effectively; Bilingual abilities are highly desirable to serve diverse patient populations. Previous clinic or dental office experience is preferred; familiarity with dental terminology and office management software such as Eaglesoft or Dentrix is advantageous. Join us in delivering outstanding patient care while supporting the daily operations of our busy dental practice! Your energetic attitude combined with your detailed-oriented approach will make a meaningful difference in our patients' experiences every day.