Medical Receptionist Forward and Strategic Services Evergreen Park, IL Job Details Full-time $17 - $20 an hour 14 hours ago Benefits Paid time off Qualifications HIPAA Medical scheduling Administrative experience Clerical experience Medical terminology Full Job Description Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! This vital role serves as the first point of contact for patients, ensuring a welcoming and efficient experience from the moment they walk through the door. The ideal candidate will excel in managing administrative tasks, coordinating patient appointments, and maintaining accurate medical records—all while providing exceptional customer service. If you thrive in a fast-paced environment and are passionate about supporting healthcare operations, this opportunity is perfect for you! Duties Greet patients warmly and professionally, creating a positive first impression Schedule patient appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth Verify patient insurance coverage and process payments through medical billing and collection procedures Manage incoming phone calls with excellent phone etiquette, addressing inquiries and directing calls appropriately Maintain accurate and organized medical records, including documentation review and coding using CPT, ICD-9, ICD-10, and ICD-10 codes Ensure compliance with HIPAA regulations by safeguarding patient confidentiality and handling sensitive health information responsibly Assist with administrative support tasks such as data entry, filing, and managing electronic health records (EHR systems) like eClinicalWorks or Meditech Qualifications Proven experience in a medical office setting or healthcare environment with strong clerical skills Familiarity with EMR/EHR systems including Epic, Meditech, Athenahealth, or eClinicalWorks Knowledge of medical terminology, health insurance processes, and clinical confidentiality policies Ability to perform 10-key typing efficiently along with proficient computer skills in Microsoft Office suite Excellent communication skills—bilingual abilities are a plus!—and strong customer service orientation Experience with medical coding (CPT, ICD-9/10), medical billing, and care plan documentation review preferred Demonstrated ability to handle phone communication professionally while managing multiple administrative tasks simultaneously Join us to be part of a dedicated healthcare team committed to delivering outstanding patient care! Your organizational skills and compassionate approach will make a meaningful difference in our patients' experiences while supporting the smooth operation of our clinic. We value your expertise and are excited to welcome a motivated professional eager to grow within our organization.

Pay:

$17.00 - $20.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

Paid time off

Work Location:

In person