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OP
Orland Park Orthopedics
Medical Front Desk Receptionist
Career Insights for Medical Secretary
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Based on Illinois data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,920 / year median in Illinois
+8% projected growth
Job Description
Job Overview:
We are seeking a detail-oriented Medical Receptionist to join our healthcare facility. The ideal candidate will be responsible for managing the front desk, providing excellent patient service, and ensuring the smooth operation of the medical office.Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and direct inquiries to the appropriate personnel
- Schedule patient appointments and follow-up visits
- Verify patient insurance information
- Maintain medical records and update patient information in the system
- Handle incoming and outgoing correspondence
Qualifications:
- Knowledge of front desk procedures and patient service
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment This position offers an opportunity to work in a dynamic healthcare environment, providing essential support to patients and medical staff.