Medical receptionist

Company DescriptionEstablished in 2003 in Muncie, First Choice Physical Therapy opened its second location in New Castle in 2006. We believe in placing the well-being of our patients first and we accomplish this through carefully selecting compassionate, dedicated, and team-oriented staff. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. First Choice Physical Therapy takes pride in the level of personal and compassionate care that is delivered, emphasizing a 'hands on' approach to rehabilitation and exercise. Our staff is not only great at what we do every day, but we also love our profession, and we enjoy working with our community.

Job DescriptionGreeting patients and providing outstanding customer serviceCoordinating the care for each patient from initial evaluation to dischargeAnswering phonesElectronic schedulingManaging patient cancellations and filling open appointmentsData entryVerifying insurance benefitsMaintaining patient charts and electronic medical recordsCollecting, posting, and depositing patient paymentsFaxing, filing, and performing any other duties as assigned QualificationsHigh school graduate or equivalentAt least two years of previous medical front office experienceExperience with Physical Therapy Scheduling a plusMust have experience with medical scheduling and verifying benefitsExcellent telephone skillsProficient in Word and ExcelPrevious experience with medical softwareAdditional InformationThe anticipated base pay range for this position is $15.00-$17.00. Pay is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Training and supportMultiple opportunities for professional development, specialization, and leadershipClinic mentorshipEmployee discount plansEmployee Assistance Program (EAP)Family-friendly work environmentInvestment from a company that wants you to succeed and thrive