Job Title:

Clerk Receptionist/Medical Biller Department:

Health FLSA Status:

Nonexempt Revised Date:

04/2024

Commercial DL:

No Range:

16 SUMMARY Under the supervision of the County Health Administrator, the Clerk Receptionist/Medical Biller is a non-exempt position under the FSLA. The Clerk Receptionist/Medical Biller performs a wide variety of clerical/receptionist functions to include all activities pertaining to clinic flow. The employee in this position is frequently expected to act independently in answering citizen inquiries, typing correspondence, scheduling appointments, preparing bills, computer use and maintaining the office in good working order. This position is assigned specific duties to serve the public and assist the County Health Department with specialized assignments.

RESPONSIBILITIES

Answers the telephone Greets visitors, ascertains nature of business and notifies staff of service needed with appropriate client chart Prepares next day's charts for incoming appointments and prepares appointment sheet for the next day's business Maintains department computer files Collects and sorts mail Types, copies, distributes and files correspondence, memoranda and minutes Prepares claims and submits them for Medicaid, Medicare, and other insurance, as well as initiating and maintaining current provider contracts with these entities Makes necessary entries on client ledger Deposits receipts Schedules appointments Monitors office supplies and orders supplies when necessary Prepares financial statements and account reports for county treasurer's office Records monthly expenses and receipts and maintains records Files charts, billing and correspondence Maintains immunization schedules and records and provides accurate information to clients Schedules all WIC appointments and distributes vouchers Maintains records and reports and works with clients on WIC program Provides the public with health and resource information Works with public outside of office on occasion Must maintain patient confidentiality in all areas of work Other related duties as deemed necessary or as required

SUPERVISORY RESPONSIBILITIES

(None)

REQUIREMENTS

High School Diploma or GED required; Supplemental courses in office practices and bookkeeping preferred. Knowledge office policies and procedures, mathematics and bookkeeping principles. The ability to receive, interpret and follow instructions. Excellent interpersonal and communication skills required. Ability to make minor decisions in accordance with precedents and regulations set forth by the Department of Health and Environment and to apply these to work situations. Ability to gather data and present in report form. Ability to maintain records in complete and accurate order. Ability to operate a word processor, calculator, fax and other office equipment. Ability to operate multi-line telephone system. Ability to work under pressure and/or frequent interruptions. Must maintain patient confidentiality in all areas of work.

WORKING CONDITIONS

Office environment. Occasional contact with other county departments; continual contact with the general public. Subject to fluctuating volumes of people seeking services.

Clients of all ages:

English-speaking and Limited English Proficient clients.

Job Type:

Full-time Pay:

$14.00 - $17.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person