SUMMARY:

The Receptionist performs a limited scope of procedures or tasks usually focused on one or two aspects of the clinical encounter such as: expediting, scheduling, telephone triage, EHR work lists, chart prep and maintenance, filing, greeting/ registration, preauthorization/ pre-certification. Will occasionally be asked to cross cover or assume additional responsibilities on a limited basis. Maintain positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.

PREFERRED QUALIFICATIONS

Formal training which will probably be indicated by a high school diploma or equivalent; past medical receptionist experience preferred; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; computer skills/experience.

PHYSICAL GUIDELINES

Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear.

NOTE:

This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.

LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER

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