This full-time position is Monday-Friday 8:30-5. The interested person must be flexible and reliable. Under the general supervision of the Office Manager, this position will provide a helpful and welcoming environment to patients in our practice. Duties and Responsibilities Warmly greeting patients and visitors in person or on the telephone Professionally answering or referring inquiries to the appropriate person or parties Completing check-in/out functions as directed Scheduling, rescheduling, appointment reminders, and canceling patient appointments Mailing updated patient forms as appropriate when scheduling Entering and validating patient insurance information for scheduling purposes Daily review of patient accounts for insurance status, patient balances due missing information, etc. Collection of balances due, copay and/or deductibles according to standard practice Sorting, filling, and forwarding of incoming electronic and manual faxes appropriately. Scanning and attaching all pertinent documentation into appropriate patient's medical record Maintaining a clean, orderly work environment Overseeing flow of waiting areas, monitoring patient wait time and communicates delays to patients Check In / Check Out Patients, including: Ready the patient charts for the day Screen updated paperwork for correctness or missing information, collect insurance cards/photo ID if applicable, obtain consent for treatment, and scan all documentation. Validate insurance information and update patient demographic information. Collect any copays, coinsurance, or deductibles. Schedule follow up appointments, scans, tests, labs as directed by physicians. Travel to satellite locations per the physician's patient schedules and needs. Requirements High School Diploma required Minimum 2 years' experience in similar medical office setting is required Excellent interpersonal skills, including the ability to establish and maintain effective and professional relationships with team members, physicians, management and other vendors Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving issues Ability to balance multiple priorities and effectively handle challenging situations Knowledge of basic office procedures and office machines (i.e. computer, fax, copier, etc.) as well as experience with Microsoft Office suite-

Word, Excel, Outlook Job Type:

Full-time Pay:

$18.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Front/Back Desk:

2 years (Required) Customer service: 1 year (Required) Computer skills: 1 year (Required) Medical receptionist: 2 years (Required) Willingness to travel: 25% (Required)

Work Location:

In person