Key Responsibilities Unit Communication:

Act as the primary point of contact for the nurses' station, answering incoming calls, handling call lights, and relaying messages to staff. [1, 2, 3]

Chart Management:

Maintain, organize, and update electronic or paper medical records, filing lab results, and transcribing physician orders as needed. [1, 2]

Customer Service:

Welcome visitors, direct them to resident rooms, and enforce visiting policies. [1, 2]

Workflow Coordination:

Assist nursing staff with admissions and discharges, and ensure the unit is stocked with necessary medical and office supplies. [1, 2]

Compliance:

Ensure all documentation adheres strictly to HIPAA regulations regarding resident confidentiality. [1]

Preferred Qualifications Experience:

High school diploma or equivalent, with prior clerical or administrative experience in a medical or long-term care setting.

Skills:

Proficiency with computers and electronic health records (EHR). Familiarity with medical terminology and basic triage is highly beneficial.

Soft Skills:

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