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Mass ENT Associates

Front Desk Medical Receptionist

Career Insights for Medical Secretary

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Based on Massachusetts data

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$46,588 / year median in Massachusetts

+10% projected growth

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Job Description

Job Summary Job Purpose:
A very busy surgical practice has an exciting opportunity to join our team in Chelmsford, MA as a Full-time Front Office Receptionist in our office.
Responsibilities and Duties Principal Duties and Responsibilities:
o Schedule appointments for patients. o Answer telephone promptly and in a polite and professional manner. o Obtain and enter accurate demographic information into EPIC (Electronic Medical Record). o Schedule appointments correctly - review appointment date, time, location, and provider name with caller. o Greet patients, and assist them with setting up any follow up appointments or testing as needed. o Use sound judgment in interactions with patients and other medical offices. o Understanding of how best to assist our patients. o Make reminder and rescheduling calls. o Other Projects as needed.
Qualifications and Skills Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Computer Skills (knowledge of electronic medical records a must, EPIC preferred), Time Management, Organization, Attention to Detail, Professionalism, Previous medical office experience preferred.
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) Health insurance Paid time off
Work Location:
In person