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CM
Children's Medical Office of North Andover
Pediatric Medical Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Massachusetts data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$46,588 / year median in Massachusetts
+10% projected growth
Job Description
Job Title:
Pediatric Medical Receptionist Reports To:
Administrative Supervisor Position:
Full-time General Description:
We seek a Medical Receptionist who will work on a multidisciplinary team in a pediatric primary care setting. Responsibilities include for performing a variety of clerical and support tasks for the practice including scheduling, registration and payment collection. Candidate should be comfortable using an Electronic Medical Record to efficiently schedule and register patients. This candidate should be passionate about providing patient- centered care and should be willing to make quality improvements to best service their pediatric patients and families.
Summary of Duties:
Works closely with the Electronic Medical Record to schedule and register new patients by collecting demographic, insurance and billing information Answers phones calls from patients and parents and answer a variety of scheduling questions Provides information to clinic callers and transfers calls as needed to different practice staff Performs day- to•day administrative functions and general office duties, including but not limited to, copying, filing, faxing and data entry Welcomes and greets patients to the practice in a manner that is helpful and friendly and directs patients appropriately Maintains patient waiting areas, office files and front•desk areas in an organized manner Manages patient documents and communicates patient needs to their providers Engages in various educational and professional development trainings to enhance their ability to provide effective, efficient and quality care
Minimum Qualifications:
Must have excellent customer service and interpersonal communication skills as well as cultural sensitivity Advanced phone skills so that s/he can effectively relate via phone and serve the needs of the practice's patients Has experience with EHR (electronic health records) and an overall comfortability with computers and health- related software Has experience with and is comfortable working on a team Has administrative or clerical experience preferably in a clinical setting
Preferred Qualifications:
Has experience working in a pediatric care setting Has experience with the EMR systemEpic Job Type:
Full-time Pay:
$21.00- $23.