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EB
East Boston Neighborhood Health Center
Practice Secretary-3
Career Insights for Medical Secretary
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Based on Massachusetts data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$46,588 / year median in Massachusetts
+10% projected growth
Job Description
Jobs › 1601 Washington Street, MA › Practice Secretary-3 East Boston Neighborhood Health Center Practice Secretary-3 1601 Washington Street, MA Apply Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .
Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately. Promotes a sense of "team work" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
Reviews After Visit Summary instructions with patient as needed.
Prints additional labels as needed. Responsible for early am chart preparation and other opening/closing procedures. Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.
Time Type:
Full timeDepartment:
South End Washington Primary Care All Locations:
1601Washington Street Position Summary:
A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.Essential Duties and Responsibilities:
Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately. Promotes a sense of "team work" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
Reviews After Visit Summary instructions with patient as needed.
Prints additional labels as needed. Responsible for early am chart preparation and other opening/closing procedures. Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.