Medical Receptionist

Job Overview We are seeking an outgoing, friendly and detail-oriented Medical Receptionist to join our growing medical practice. In this vital role, you will be the "friendly face" and "efficient coordinator" at the front desk, ensuring smooth patient flow and exceptional service. Your energetic approach will help create a welcoming environment for our patients, while your understanding of medical administrative support will keep our clinic operations running seamlessly. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare, this is the perfect opportunity to make a positive impact for our patients, our team and contribute to our clinical efficiency. Duties Greet patients warmly and manage patient check-in and check-out processes with professionalism and enthusiasm Verify insurance coverage, perform insurance verification, referrals and prior Authorizations. Schedule appointments efficiently utilizing scheduling software and coordinate with doctors and clinical staff to optimize daily clinic operations Maintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulations Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems), collecting copayments and past due balances. Support medical office management tasks managing office supplies to ensure a well-organized front desk environment Requirements Proven experience as a Medical Receptionist or in a similar medical office administrative role, ophthalmology or optometry preferred. Strong computer skills, ability to navigate through the medical software system. Knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding, and Medicare guidelines for accurate documentation and billing processes Familiarity with EMR (Electronic Medical Records) systems such as Epic is highly desirable. Excellent, professional customer service skills combined with professional phone etiquette and clear friendly communication abilities Ability to handle sensitive health information in accordance with HIPAA regulations and maintain confidentiality at all times. Strong organizational skills with attention to detail for documentation. Prior experience working in an ophthalmology or Optometry practice is preferred but not required Join us to be part of a dedicated healthcare team committed to delivering outstanding patient care through energetic service and meticulous administrative support!

Pay:

$20.00 - $25.00 per hour

Work Location:

In person