Responsibilities include:

Greeting patients and assisting them throughout the check-in and check-out process Scheduling and managing patient appointments Answering a multi-line telephone system and assisting or directing callers appropriately Maintaining accurate patient demographic and insurance information Communicating with patients regarding scheduling and other administrative needs Working closely with physical therapists, physical therapist assistants, and other administrative staff to keep the clinic running efficiently Maintaining accurate electronic patient records Protecting the confidentiality of patient medical, personal, and insurance information Performing general front office and administrative duties as needed

Qualifications:

Strong interpersonal and customer service skills Professional and friendly telephone and in-person communication Good organizational skills and attention to detail Comfortable using computers and learning electronic medical record and scheduling systems Ability to multitask and remain organized in a busy clinical environment Dependable and able to work effectively as part of a team Previous medical office, healthcare, scheduling, or reception experience is preferred, but we will consider a strong candidate with relevant customer service or administrative experience

Schedule:

Full-time, Monday through

Friday Monday-Thursday:

10:30 AM-7:00

PM Friday:

9:30 AM-6:00 PM 40-hour workweek with a 30-minute lunch.

Benefits:

Health insurance Dental insurance Vision insurance Life insurance Disability insurance Paid time off Paid sick time 401(k) Flexible Spending Account (FSA)

Pay:

$20.00-$21.00 per hour

Job Type:

Full-time Work Location:

In person -

Westford, MA Job Type:

Full-time Pay:

$20.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Disability insurance Flexible spending account Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance

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