Front Desk Medical Receptionist- Part Time Excel Orthopaedic Specialists - 4.2 Woburn, MA Job Details Full-time $18 - $23 an hour 1 hour ago Qualifications Collaborate with healthcare professionals Customer communication HIPAA compliance HIPAA High school diploma or GED Clinical confidentiality policies

Full Job Description Description:

We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy outpatient practice. In this role, you will be the first point of contact for our patients—making your ability to create a warm, welcoming, and organized experience essential to our success.

Key Responsibilities:

Provide outstanding customer service as the first impression of our practice, greeting each patient promptly and positively Greet and check-in patients in a friendly and professional manner This is a part-time position. The hours are Monday and Tuesday and Friday Schedule and confirm patient appointments using medical scheduling software Problem-solve and schedule optimization Collect and verify patient information, including insurance details, co-pays and payments as needed Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care Maintain patient records and ensure they are accurate and up-to-date Follow HIPAA guidelines to protect patient confidentiality Assist with medical administrative tasks, such as filing and organizing documents

Requirements:

High school diploma required; college or trade school education preferred Minimum of two years' related experience in a fast-paced medical office environment Excellent verbal and written communication skills Strong computer proficiency, including EMR systems and Microsoft Office Ability to manage a high volume of patients and calls with professionalism and efficiency Strong organizational, problem-solving, and analytical abilities Demonstrated ability to work collaboratively with multiple health professionals using tact and diplomacy Commitment to patient confidentiality, excellence, and continuous improvement Flexible and adaptable, with a positive attitude toward shifting priorities If you're a dependable professional with a passion for helping others, we'd love to have you on our team. Apply today and be part of a practice that values excellence in patient care and teamwork.